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GemLife Maroochy Quays Customers

We’re changing the way we collect direct debits.

From December 2025, direct debits will no longer be collected on the bill’s due date. Instead, they will be processed 5 working days after the bill is issued.

No action is required from you.

The direct debit payment for the invoice issued today for October’s usage will be collected as normal on the bill due date.

This allows for a smoother billing process, and ensures more regular billing days each month.

Apply for Concession

Submit your concession card details to be applied to your electricity account with us.



Privacy Notice:

The proprietor/retailer is collecting this information to assess your eligibility and manage payments for the electricity rebate if it is granted. The electricity retailer usually gives some or all this information to:
  • Services Australia (Centrelink)
  • Department of Veterans’ Affairs (DVA)
  • Department of Home Affairs (DHA)
  • Department of Families, Seniors, Disability Services and Child Safety (DFSDSCS)
  • Department of Customer Service, Open Data and Small and Family Business (DCDSB)

Select Your Concession Card:

Your House Number:

Email Address:

Card Valid From:

Card Valid Until (if applicable):

Card Number (including any letters):

Upload Image - Front of Card:

Upload Image - Back of Card:

Your Given Name:

Your Surname:

Your Full Residential Address:

Your Telephone (Land or Mobile):


Services Australia CCeS customer consent

I authorise:
  • Momentum Energy Pty Ltd (Momentum Energy) to use Centrelink Confirmation eServices to perform a Centrelink/DVA enquiry of my Centrelink or Department of Veterans’ Affairs customer details and concession card status to enable the business to determine if I qualify for a concession, rebate or service.
  • Services Australia (the agency) to provide the results of that enquiry to Momentum Energy.
I understand that:
  • the agency will disclose personal information to Momentum Energy including my name, address and concession card type and status to confirm my eligibility for the electricity rebate.
  • this consent, once signed, remains valid while I am a customer of Momentum Energy unless I withdraw it by contacting the Momentum Energy or the agency. I can get proof of my circumstances/details from the agency and provide it to Momentum Energy so my eligibility for the electricity rebate can be determined.
  • if I withdraw my consent or do not alternatively provide proof of my circumstances/details, I may not be eligible for the electricity rebate provided by Momentum Energy .
Declaration

I advise that the above address is my principal place of residence and is the only residence within Queensland for which the rebate is claimed by me and the above electricity account is solely or jointly in my name.
  • I will notify Momentum Energy immediately of any change in my circumstances which may affect my eligibility for the electricity rebate.
I authorise:
  • Momentum Energy to disclose my personal information to the Department of Home Affairs (DHA) or Department of Families, Seniors, Disability Services and Child Safety (DFSDSCS) and their service delivery agent Department of Customer Service Open Data, Small and Family Business (DCDSB) to confirm my eligibility for the electricity rebate.
  • DHA or DCDSB to provide the results of that enquiry to Momentum Energy.
I understand that:
  • DHA or DCDSB will use information I have provided to to confirm my eligibility for the electricity rebate and will disclose to Momentum Energy personal information including my name, address and card number and status.
  • this consent, once signed, remains valid while I am a customer of unless I withdraw it by contacting Momentum Energy.
  • I can MANUALLY obtain proof of my circumstances/details from DHA or Services Australia and provide it to Momentum Energy if I do not wish to use Centrelink Confirmation eServices so that my eligibility for the electricity rebate can be determined.
  • if I withdraw my consent or do not alternatively provide proof of my circumstances/details, I may not be eligible for the electricity rebate provided by the Queensland Government.