Customer Energy Portal

Apply for Concession

Submit your concession card details to be applied to your electricity account with us.

Select Your Concession Card:

Your House Number:

Email Address:

Card Valid From:

Card Valid Until (if applicable):

Card Number (including any letters):

Upload Image - Front of Card:

Upload Image - Back of Card:

Your Given Name:

Your Surname:

Your Full Residential Address:

Your Telephone (Land or Mobile):

Who You Live With:
Please read the following statement carefully and tick ✓ the box to confirm that this applies to your living arrangements.


  • With my spouse/defacto and/or other persons who are wholly dependent on me.
  • With other people who hold a concession card or Queensland Seniors Card
  • With other people who receive a Centrelink, Family Assistance or Dept of Veterans’ Affairs payment, and who DO NOT pay rent
  • With other people who provide care and assistance, and who DO NOT pay rent AND
  • I DO NOT share my residence with any other persons except casual visitors.

Services Australia CCeS customer consent

Please note: Your electricity is supplied by Momentum Energy Pty Ltd (Momentum Energy). Your personal information will be used by Momentum Energy and its service providers only for the purposes of validating and processing concessions. Momentum Energy handles your personal information in accordance with the privacy policy which is available at https://www.momentumenergy.com.au/privacy-policy. The head office of Momentum Energy is Flinders Lane VIC 8009. Contact details are telephone - 1300 662 778, facsimile 03 9620 1228. If you have any queries about the Momentum Energy Privacy Policy please contact us privacyofficer@momentum.com.au.
By submitting this form you authorise:
  • Momentum Energy Pty Ltd (Momentum Energy) to use Centrelink Confirmation eServices to perform a Centrelink/DVA enquiry of my Centrelink or Department of Veterans’ Affairs customer details and concession card status to enable the business to determine if I qualify for a concession, rebate or service.
  • Services Australia (the agency) to provide the results of that enquiry to Momentum Energy. I understand that:
    • The agency will disclose personal information to Momentum Energy including my name, address, payment type, payment status and concession card type and status to confirm my eligibility for the electricity rebate.
    • This consent, once signed, remains valid while I am a customer of Momentum Energy unless I withdraw it by contacting the Momentum Energy or the agency. I can get proof of my circumstances/details from the agency and provide it to Momentum Energy so my eligibility for the electricity rebate can be determined.
    • If I withdraw my consent or do not alternatively provide proof of my circumstances/details, I may not be eligible for the electricity rebate provided by Momentum Energy.
Declaration
I advise that the above address is my principal place of residence and is the only residence within Queensland for which the rebate is claimed by me and the above electricity account is solely or jointly in my name.
  • I will notify Prospecta Utilities or Momentum Energy immediately of any change in my circumstances which may affect my eligibility for the electricity rebate.
I authorise:
  • Momentum Energy to disclose my personal information to the Department of Home Affairs (DHA) or Department of Child Safety, Seniors and Disability Services (DCSSDS) and their service delivery agent (Card and Concession Services, Smart Service Queensland) to confirm my eligibility for the electricity rebate.
  • DHA or DCSSDS to provide the results of that enquiry to Momentum Energy
I understand that:
  • DHA or DCSSDS will use information I have provided to Momentum Energy to confirm my eligibility for the electricity rebate and will disclose to Momentum Energy personal information including my name, address and card number and status.
  • this consent, once signed, remains valid while I am a customer of Momentum Energy unless I withdraw it by contacting Momentum Energy
  • I can obtain proof of my circumstances/details from DHA or DCSSDS and provide it to Momentum Energy so that my eligibility for the electricity rebate can be determined
  • if I withdraw my consent or do not alternatively provide proof of my circumstances/details, I may not be eligible for the electricity rebate