Customer Energy Portal

Energy Product & Services

Digital Smart Meters

What is a digital or smart meter, and why does it matter?
Smart meters gives you more accurate energy consumption data and allows renewable energy integration.

A digital or smart meter is an advanced type of energy meter that records electricity consumption in real-time. It then communicates with us, your utility provider, so we can monitor and accurately bill your consumption.

These meters enable greater energy efficiency, reduce the need for manual meter reads and help us detect outages and other issues promptly. Importantly, smart meters support the integration of renewable energy sources and facilitate the implementation of dynamic pricing models, allowing a more sustainable and reliable energy grid.
What does a digital meter measure?
A unique combination of factors allows us to manage your household energy.

The digital or smart meter provides insights into household energy consumption patterns. These include:

Electricity consumption – the total amount of electricity used over time.

Voltage levels – voltage supplied to the premises to monitor the quality of electricity supply.

Current – the flow of electric charge, which helps identify patterns of energy usage.

Power factor – the efficiency of the electrical power being used

Time of use – specific times electricity is typically consumed, which enables time-based billing and better load management

Frequency of supply – the frequency of the electrical current, important for the stability and reliability of the power grid.

This data helps us improve billing accuracy and improve overall energy management to reduce our energy costs.