Customer Energy Portal

GemLife Maroochy Quays Customers

Please note the contact centre will now be available from 8am to 4pm QLD time

Your Utility Account - How-To Videos

How to Pay as a Guest

To pay as a guest or to have someone pay on your behalf (without needing to login and access your account) you can visit https://admin.prospecta-utilities.net/account/login and click the "Pay As Guest" option. The video below guides you through this process.

Please note: Only credit card payments are accepted via this method.