Customer Energy Portal

QLD Customers

The Federal Government has announced an extension to their energy bill relief meaning that all eligible residents will obtain a $150 credit on their energy bill. We are currently in the process of applying for, and crediting all eligible accounts and will update all residents once your account has been credited.

More Information...

How-To Videos

How to Pay as a Guest

To pay as a guest or to have someone pay on your behalf (without needing to login and access your account) you can visit https://admin.prospecta-utilities.net/account/login and click the "Pay As Guest" option. The video below guides you through this process.

Please note: Only credit card payments are accepted via this method.