Customer Energy Portal

QLD Customers

The Federal Government has announced an extension to their energy bill relief meaning that all eligible residents will obtain a $150 credit on their energy bill. We are currently in the process of applying for, and crediting all eligible accounts and will update all residents once your account has been credited.

More Information...

How-To Videos

How to Pay by Credit Card

To pay by credit card, you can login to your account at https://admin.prospecta-utilities.net/account/login and follow the instructions in the video below.

Please note: Credit card payments attract a surcharge fee. This amount is shown on the payment form at the time of payment.