Customer Energy Portal

QLD Customers

The Federal Government has announced an extension to their energy bill relief meaning that all eligible residents will obtain a $150 credit on their energy bill. We are currently in the process of applying for, and crediting all eligible accounts and will update all residents once your account has been credited.

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How-To Videos

How to Setup Direct Debit

The video below shows how to setup Direct Debit so that your utility bills can be automatically deducted from your account on their due date.

If you hold more than one utility account with us, you will need to setup a direct debit for EACH account you wish to pay by direct debit. To toggle between different utility accounts, please watch the "How to Switch between your utility accounts" Video.