Customer Energy Portal

GemLife Maroochy Quays Customers

Please note the contact centre will now be available from 8am to 4pm QLD time

Claiming Concessions and Rebates for Utilities

Claiming Concessions in QLD

How to claim Concessions in Queensland
To claim a concession for your electricity bill in Queensland using Form 504, you need to follow these steps:

Eligibility Check:
Ensure you are eligible for the concession. Typically, eligibility includes being a holder of a Pensioner Concession Card, Health Care Card, or a Department of Veterans' Affairs Gold Card.

Complete the Form:
Fill in your personal details, including your name, address, and contact information. Include your concession card details, such as the card type and number. Attach a copy of your concession card.